FAQs
Frequently Asked Questions
CAN WE ADD OUR OWN PRIZES TO THE SILENT AND LIVE AUCTION?
Of course! In fact, we encourage charities to do this as it helps to maximise the amount of money raised at the event. We offer a service whereby our team recommend where your donated prizes can best be placed, whether that be in a raffle, silent or live auction.
DO YOU HAVE STAFF ATTEND OUR EVENT ON THE EVENING?
At no cost to you, a dedicated team is specifically allocated to your event from the date of booking. They are on hand to guide you every step of the way by assisting with prize selections, presentation and running orders. They attend your event to ensure both the silent and live auctions run smoothly and effectively. The size of your dedicated team will depend upon the size and location of your event.
HOW FAR IN ADVANCE DO I NEED TO AGREE YOUR ATTENDANCE?
As a wise man once said, “Prior Preparation Prevents Poor Performance” and the sooner we can begin planning your fundraising, the better. We advise partners to secure assistance a minimum of four weeks before the event is scheduled to take place. There are numerous ways in which our team can assist you and the more time you can give them, the more we will be able to assist.
DO YOU OFFER A FULL TECHNOLOGY BIDDING PLATFORM AS AN ALTERNATIVE TO BROCHURE?
Yes, we are able to offer a full technology service instead of brochure bidding, and with our experience, we are able to advise which will be best suited to your event. We realise that some organisers may instinctively favour technology in modern times, but we would advise that this is not suitable for everyone. Our experts are happy to outline the pros and cons of both platforms to ensure you have the best opportunity with your fundraising.
CAN WE COLLECT ALL THE MONIES AT OUR EVENT OURSELVES?
Provided you have the infrastructure to do this effectively (i.e. Credit/Debit Card/EPOS terminals) then this is possible. You will also need to provide receipts and invoices where required and offer back office credit control.
Of course, our no-cost 360° service promise includes a dedicated team well-versed in all of the above who have a proven track record of successful collection. This includes an active credit control service for the prompt collection of any late payments.
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